All fabrics within the US and Canada ship via UPS Ground unless otherwise noted. All in stock orders ship within 5 to 7 business days after receipt of payment. All international orders ship via DHL unless otherwise noted. Clay McLaurin Studio is not responsible for lost or stolen packages once delivery is confirmed.
Stocked fabrics and pillows ship within 5 to 7 business days after receipt of payment. Most of our fabrics are print to order and generally have a lead time of 4 - 5 weeks. We do offer a rush fee service. Please inquire with your showroom representative for more details or email us at firstname.lastname@example.org.
We hope you are happy with your order. Please inspect the fabric once received for any irregularities as no returns will be accepted once cut or treated. Remember, we do not guarantee against dye-lot variations, natural wear, abrasion or fading.
All pillows are considered final sale. Due to the natural fibers used to produce our pillows, there may be slight imperfections and dye lot variations. We thoroughly inspect each pillow before shipping. However if one is damaged upon receipt, please send photos and we will determine the nature of the defect and replace your order. Vintage pillows may have minor flaws or imperfections due to the nature of their age and character. All sales of vintage items are final.